Forget house calls: What doctors can (and can’t) do remotely with telehealth products


When Ebola patient Dr. Richard Sacra was sent to the Biocontainment Patient Care Unit at the Nebraska Medical Center – one of only a few in the U.S. – the whole point was to physically distance him from as many people as possible. But for family members who flew to be near him in Nebraska, not to mention his caregivers who needed to check in on him regularly, quarantines are taxing both emotionally and in terms of the type of care able to be provided.

So the medical team turned to Vidyo, a video collaboration platform used in a variety of settings, but perhaps most notably by many telehealth providers, allowing caregivers and loved ones to interact with patients from a distance. Even though he was in biocontainment, he was not in total isolation.

“He’s in biocontainment, but his wife is communicating with him every day, all day long,” said…

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