FTC sues AT&T over throttling, claiming it jilted millions of unlimited plan users

Gigaom

AT&T’s controversial throttling policies have attracted the ire of the Federal Trade Commission, which earlier this month won a $105 million settlement with Ma Bell over the carrier’s alleged SMS cramming policies. The FTC is now coming down on AT&T’s long-held policy of restricting mobile data speeds on customers it deems are abusing their unlimited mobile data plans.

The FTC obviously doesn’t see such activities as abuse, but rather as customers getting the unlimited service they paid for. The agency is specifically accusing AT&T of not adequately informing its unlimited plan customers that throttling is in effect and what it entails – even as the unlimited customers renewed their contracts. According to the complaint, customers subjected to throttling who then canceled their service were then subject to early termination fees.

“AT&T promised its customers ‘unlimited’ data, and in many instances, it has failed to deliver on that promise,” FTC chairwoman Edith Ramirez said in…

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